Commitment to promises, advertising and promotions

Accurate, fair and not misleading declarations on products

Customer centric approach, shown by a Qualinim score above 80% (overall rating of valid and verified reviews)

Clear refutation of accusations in the customer reviews through external verifications

Magnificent operative execution

Professionally trained respectively experienced staff

Use of professional methods, tools and products

Effective, efficient and sustainable execution of orders

Fast and customer friendly handling of returns/complaints

Transparent display of prices with total cost including taxes and other charges

Products or services that have not been ordered don`t have to be paid

Adherance to privacy policies

Verified data on the review page and imprint

Clearly visible contact options and immediate responses

Program supervised by a certified Qualinim Master

Active but unobtrousive request for feedback through smart links or templates

Effective implementation of feedback (launch projects, eradicate errors etc.)

Rewards according to the published guidelines