For a chance to win the qualinim reward, your feedback needs to be in line with the following guidelines:

• Suggestion for improvement
• Suggestion for cost reduction
• Product ideas
• Complaints with detailled information
• Info about spelling or grammar mistakes on the website or any other media
• Realistic
• Not offensive, discriminating or racist
• No questions that require a response from the customer service
• No generalised information or comments, e.g. “Thank you!” or “Great service!”
• No suggestions concerning public domain or obvious facts

In general, every suggestion that is a realistic way to improve a company, is valid feedback. The comments are not published, thus not meant to be for other customers. Instead, they are meant for internal use to measure stakeholder satisfaction and find ways to improve.